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The most Frequently Asked Questions

If you have not found the answer to your question on this web site, please contact us.rn

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  • How to use my Peugeot mill?

    My mill is manual: Turn the head of the mill clockwise only. Turning left and right will only cause spices to go back up inside the mill instead of driving them down into the mechanism.rnrnMy mill is electric: Press the button with your finger to start grinding. The mill stops as soon as you remove your finger.rn

  • What should be done if my mill isn't working?

    I have a manual mill : rnYour mill could be empty, fill the reservoir with the appropriate spice.rnYour mill has been filled with the wrong spice. Empty the reservoir and replace the content with the appropriate spice. See the user guide of you mill to know which spice you may use with your mill. rnrnI have an electric mill:rnThe light no longer shines?rnu2022 Check that the reservoir contacts and the motor unit contacts are clean; clean them with a dry cloth if necessary.rnu2022 Ensure that the bulb is in place. If it is in place, it may not be making contact so remove re reinsert it.rnu2022 The light bulb is missing or has burnt out. If burnt out, remove it by pulling. Replace the missing or burnt out bulb by inserting the spare bulb into the slot.rnrnThe motor is working but the mill does not grind :rnu2022 Check that the compartment contains enough of the appropriate spice for the mill.rnrnThe motor is not working: rnFirst, replace the batteries. If the mill still does not work, it must be returned to us. Return the product to us in its original packaging complete with guarantee card that was duly filled in at the time of purchase.

  • Where may I find a bulb for my electric mill?

    Please contact the store where you bought your mill or contact us at the following address: contact@peugeot-saveurs.com

  • Which pepper and which salt can I use in my Peugeot mill?

    Which sort of pepper should I use?rnrnTo get the best results, we recommend you to use only dry, hard, whole peppercorns that are 6 mm (1/4u2033) or less in diameter.rnBlack, white and dry green peppercorns can be ground in Peugeot pepper mills. The pink berries can be ground only if in a blend (max 15% pink) with one of these other peppercorns. rnrnWe recommend you to use our range of peppers : rn- Vietnam pepper: This pepper has a hot and spicy flavor. It develops notes of musk and smoke as well as a very sweet acidity.rn- Timut pepper: It grows in the wild in the south of Nepal. It will bring a zingy and incredibly fresh taste to your dishes. rnrnDried coriander seeds is also suitable for the pepper mechanism.rnrnWhich salt should I use?rnTo get the best out of your Peugeot salt grinding steel mechanism, you should use: dry rock salts (white, pink or blue).rnOnly use your mill for these dry salts. DO NOT USE WET SEA SALT, EVEN DRIED.rnrnDo not use your Peugeot salt mill for grinding:rnu2022 pepper or any other spice.rnu2022 damp sea salt, also known as grey salt, (Guu00e9rande, Ru00e9, etc.). That is because its moisture content is so high that it will corrode the mill.rnUse a specific Peugeot mechanism for damp salt. Its shape and materials have been designed to resist salt corrosion.rnrn- We recommend you to use our range of salts: rn- Himalayan salt: Protected for thousands of years for impurity, the pink salt of the Himalayas offers an unrivalled wealth nutrients, including magnesium, calcium and potassium. The inimitable rosy tint comes from its high iron content. rn- Persian blue salt: Persian blue salt is a fossil salt harvested from sites in Iran. Its rich potassium content gives the salt its inimitable bluish colour.rnrnHow to grind wet sea salt?rnFor wet sea salt, a specially designed mill has been created because the natural consistency and moisture content do not allow the use of an ordinary salt mill. An innovative patented system enables a high-performance grind without blockage even with very humid or compressed salt. This specific mechanism is composed of 3 stops ensuring both mechanism resistance and constant output, and an anti-clogging spiral which shuffles the salt in the reservoir.rn

  • Dry salt or wet sea salt?

    DRY SALT Rock salt is found in the depths of the earth ; it is a fossil salt, that has accumulatedrnover geological eras, with the evaporation of the seas. Rock salt contains iron and potassium.rnrnWET SEA SALT The wet sea salt (as Guu00e9rande salt, Noirmoutier salt...) is characterized by arnconsistency and a high humidity that do not allow to grind it with a conventional salt mill. Thisrnsalt is rich in magnesium and trace elements.

  • Why should I use a mill to grind my pepper?

    The grind is essential for unlocking the full flavour of your pepper. Give your tastes free rein and choose the grind according to the required effect:rnu2022 Fine grind = WILL DEVELOP POWERrnu2022 Coarse grind = WILL REVEAL FLAVOURrnu2022 Medium grind = FOR BALANCE

  • How to clean my Peugeot mill?

    Regardless of material, use a soft, dry cloth to clean your Peugeot mill. Never use any cleaning agent or detergent. Do not expose the mill to humidity.

  • How long is the warranty on my Peugeot mill?

    Our commitment to quality means we can offer the best guarantees on our products.rnPeugeot manual grinding mechanisms carry a lifetime warranty and electric mills have 5-year warranty.rnThese guarantees do not cover normal wear, accidental damage or any use of the mill not inrnaccordance with this manual. The guarantees are void without proof of purchase (a duly completed guarantee card or sales receipt).

  • How long is the warranty on my Peugeot corkscrew?

    All our wine accessories are guaranteed for 2 years from date of purchase. rnThe Baltaz corkscrew is guaranteed for 10 years, and Baltaz Dark, 5 years. The Salma corkscrew is guaranteed for 5 years.rnThe guarantee does not cover damage and defects resulting from abuse, falls or cleaning not in compliance with the instructions contained in the user guide.rnThe guarantee is taken to exclude normal wear, impact and only cover compliant, non-professional use of the product.rnThe guarantee is only in effect if the appliance is returned to your retailer, accompanied by the guarantee card duly filled in with the date of purchase and bearing the retaileru2019s signature and stamp; or an official proof of purchase.

  • Why use a decanter?

    A decanter provides the ideal environment for a wine to reveal the subtle details of its colour and the diversity of its aromatic palette, one that will refine the wineu2019s taste to enable the full expression of its intensity.rnrnAs well as being an object of art, the decanter is also the tool that will accentuate all the pleasures that wine tasting has to offer.rnrnA decanter can be used in three specific ways:rnrn- Decanting a young red winernYoung vintage reds designed for ageing require several years to mature and reveal all their subtlety, elegance and richness.rnPouring them into a decanter accelerates the maturing process and enables the wine to age considerably within a few hours.rnrn- Decanting a mature red winernA mature red wine that has been allowed to age several years in a bottle has reached a complexity and fullness that must remain intact for the taster. Natural sediment made up of tannins and anthocyanins (coloured pigments in the wine) must be removed before serving. Similarly, any reduction that has formed must be allowed to escape.rnrn- Decanting a white winernDue to their fairly fragile nature, white wines should be handled with great care. Gently swirling them will refine their aromatic purity whilst at the same time preserving their freshness.

  • What is the ideal temperature to enjoy my wine?

    Oenologists all agree u2013 nothing affects the flavour of a great wine as much as temperature. It is essential to serve wine at the right temperature to bring out all its qualities:rnu2013 Red Bordeaux: 16-18 u00b0Crnu2013 Red Burgundy: 14-17 u00b0Crnu2013 Young red wine, supple and light: 12-14 u00b0Crnu2013 Dry white wine: 8-12 u00b0Crnu2013 Sweet wine: 6-8 u00b0Crnu2013 Champagnes: 7-10 u00b0Crnu2013 Rosu00e9 wine: 8-11 u00b0C

  • What is the warranty on Peugeot Ceramics?

    The Peugeot ceramics range comes with a 10-year warranty. The warranty does not cover normal wear and tear, impacts and breakages, and any damage caused by use other than in accordance with these recommendations. A warranty claim will only be accepted if accompanied by proof of purchase (warranty card duly completed, receipt, or registration on our website at peugeot-saveurs.com).rnrnSafe for use in:rntOven rntMicrowaverntDishwasherrntFreezer (-20u00b0C/ -4u00b0F)rnrnThese products are not designed to be brought into direct contact with an open heat source (gas burner, electric hot plate or BBQ) or an induction cooktop.rnrnPeugeot dishes can be used in the LO Broiler but will not sustain temperatures of HIGH Broiler.rnrnPeugeot ceramics ovenware is highly effective at retaining heat and will stay hot on the table for up to 30 minutes. rnceramic ovenware can withstand temperatures from -25u00b0C to 250u00b0C/ -77u00b0 F to 480u00b0FrnrnHandmade products made of natural raw material may have some slight imperfections. These imperfections in no way affect the quality or performance of the pieces. rnrnUse & Care: rnu2022 Remove all labels and wash the ovenware before using for the first time.rnu2022 To deglaze, only use warm liquid over 20u00b0C/ 68u00b0F u2022 Do not place the ovenware in cold water after removing from the oven.rnu2022 Place frozen food in a cold dish before putting in the oven.rnu2022 Always place the hot ovenware on a trivet. rnu2022 When handling your ovenware, the use of appropriate heat protection is recommended.rnu2022 Never leave the ovenware in the oven while the pyrolytic self-clean system is in use.rnu2022 Peugeot ceramics are extremely easy to clean. To remove stubborn baked-on food, pour hot water and dishwashing liquid into the dish and soak for a few minutes before cleaning with a sponge.

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